Returns

We want you to love every piece. If you change your mind, you may return unused items in their original condition and packaging within 30 days of delivery.

How to return

• Contact client care with your order number to request a return.
• Smaller items can be sent back using our prepaid label.
• For large furniture we will arrange a collection; a collection fee may apply.
• Refunds are issued to your original payment method within 10 working days of receipt.

Exceptions

Made-to-order, bespoke and personalised pieces, as well as original artworks sold as final sale, cannot be returned unless faulty. Your statutory rights are not affected.

Damaged or faulty items

Please inspect your delivery and notify us within 48 hours of any damage. We will arrange a repair, replacement or full refund at no cost to you.